Managing Your Managers
Who should attend?
This one-day workshop is for office professionals who support members of the management team. It is suitable for those working in a one:one role or those who support a team.
What you will learn
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| By the end of this course, you will be able to : | ||
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Identify your manager’s style to enhance your working partnership |
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recognise your own PA style and manipulate your style to meet the needs of your manager |
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state your motivators and those of your manager |
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use your political acumen to develop productive relationships |
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feel confidant to negotiate requests assertively |
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know how to manage the expectations of your manager and his team |
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identify your manager’s stakeholders and describe strategies for managing them |
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feel more equipped to champion change |
Workshop Content:
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| 1. | |
Your professional persona |
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Defining your style | |
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Personal motivation | |
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Building confidence and resilience |
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| 2. | |
The role of management |
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Understanding management styles and selecting an appropriate approach | |
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Identifying management needs and expectations and adapting to meet them | |
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Your manager’s approach to motivation |
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Persuading and influencing |
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Managing requests assertively |
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| 4. | |
Stakeholder management |
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Identifying and managing stakeholders | |
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Developing your political acumen | |
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Championing change |
