About Us

Broad Bridge Training offers a complete range of training solutions to assist operational and support staff to address the issues that may arise in their role.

We offer in-house, tailored courses for companies of all sizes and a number of open courses in central London throughout the year.

Broad Bridge Training was started in 1998 by Claire Wilson who began her successful career as a Personal Assistant at Merrill Lynch and also worked in Human Resources before becoming an accomplished trainer for Reed Training culminating in recognition as Reed's Trainer of the Year in 2005.

Claire brings a unique blend of work-related and classroom experience, enthusiasm and humour to her courses, empowering operational staff to add value to their organisation. She has a Bachelor of Arts degree in Secretarial Administration from Newcastle Business School and is a Licenciate Member of the Chartered Institute of Personnel Development (CIPD).

The philosophy at Broad Bridge Training is one of maximising your career potential. Our aim is to give you the skills through instruction that will enable you to perform to the best of your potential at different administrative levels.

Our courses are designed to help you meet your goals and to help you progress upwards through your chosen career path, gaining responsibility, higher reward, and respect.

All courses are one-day workshops and are available in-house or as open courses. In-house courses can be tailored to meet specific development and organisational needs.

Broadening people and bridging skills gaps around everyday work issues.

We believe that a little bit of learning can go a long way. This is why we focus on training in skills that improve everyday work issues.

Claire Wilson formed Broad Bridge Training because she recognised that a few techniques can impact on your organisation by improving:

•		the performance of support staff and;
•		written communication in your work environment.

Business issues we can help with:

		Enabling businesses to take clear records of discussions through the provision of training in minute taking;
		Improving written communication resulting in fewer misunderstandings and saving time and money spent on re-drafting;
		Ensuring that the secretarial resource is challenged and utilised effectively to enable business assistants to make the most of their time;
		Teaching support staff manage information overload and prioritisation of tasks;
		Encouraging secretaries to work to their full potential by helping them to understand the business need and to think like business partners;
		Helping you to demonstrate compliance with legislation through accurate recording of discussions and meetings.

All courses can be tailored to meet a specific client need.

We believe it is important to understand your organisation's issue and provide a solution to meet this need. All of our trainers have work related experience in their areas of expertise.

To find out what more people are saying about Claire's training, please visit our testimonial page.