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Course Outlines

In-house Courses

In-house courses cost £1,200 plus VAT.

All our courses can also be run in-house and they can be tailored to meet your specific needs. In-house courses cost £1,200 plus VAT and can accommodate up to 12 delegates. Please contact us to discuss your requirements.

The advantage of in-house courses :

If there are at least 4 delegates, it is more economical than open courses;
Training delivered at your company's premises is more convenient for delegates and they are more accessible;
Courses can be tailored to suit your exact requirements (substantial modification is subject to a charge);
You can decide the exact date of the course.

Business issues we can help with:

Enabling businesses to take clear records of discussions through the provision of training in minute taking;
Improving written communication resulting in fewer misunderstandings and saving time and money spent on re-drafting;
Ensuring that the secretarial resource is challenged and utilised effectively to enable business assistants to make the most of their time;
Teaching support staff to manage information overload and prioritisation of tasks;
Encouraging secretaries to work to their full potential by helping them to understand the business need and to think like business partners;
Helping you to demonstrate compliance with legislation through accurate recording of discussions and meetings.


We have experience in the following industry sectors:

Public sector and local government;
Asset management and other FSA regulated businesses;
Insurance;
Surveying and professional practice;
Media and entertainment.